Microsoft MB-240 Dumps
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MB-240 Exam Info
Exam Name: Microsoft Dynamics 365 for Field Service
Exam Duration: 120 mins
Exam Format: Multiple Choice
Exam Type: Microsoft Dynamics 365
Questions in Exam: 40-60 Questions
Eligibility/Criteria: NIL
Exam Fee: $165 USD
Language: English
Pass Score: 700 (on a scale of 1-1000)
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MB-240 FAQs
The Microsoft MB-240 exam, also known as "Microsoft Dynamics 365 for Field Service," is designed for professionals who want to validate their skills in implementing and managing field service solutions using Microsoft Dynamics 365. The exam covers key topics such as scheduling, dispatching, and managing field technicians.
The Microsoft MB-240 exam typically contains 40 to 60 multiple-choice questions. The duration for the exam is approximately 120 minutes.
To pass the Microsoft MB-240 exam, you need to score at least 700 out of 1000. Microsoft uses a scaled scoring system, so the passing score may vary slightly depending on the specific version of the exam.
The MB-240 exam consists primarily of multiple-choice questions, with some scenario-based and case study questions designed to test how candidates would handle real-world field service scenarios. The exam may also include drag-and-drop or other interactive question formats.
The Microsoft MB-200 exam (Microsoft Dynamics 365 for Customer Engagement) is a more general exam that focuses on broader customer engagement solutions, including sales, marketing, and customer service within Dynamics 365. In contrast, the MB-240 exam is specifically focused on the field service capabilities of Dynamics 365, such as scheduling, resource management, and mobile field service solutions.
The Microsoft MB-220 exam (Microsoft Dynamics 365 for Marketing) is focused on marketing automation, campaign management, and lead nurturing. The Microsoft MB-240 exam is focused on field service management, including scheduling, dispatching, and service delivery. While both exams are within the Dynamics 365 suite, MB-220 is oriented towards marketing professionals, and MB-240 is for those managing field service operations.
The Microsoft MB-240 certification is valid for two years. After this period, you must recertify by passing the latest version of the exam or by earning another relevant Microsoft certification within the Dynamics 365 Field Service or related tracks.
The Microsoft MB-300 exam (Microsoft Dynamics 365: Core Finance and Operations) focuses on the broader functionality of Dynamics 365 Finance and Operations, including financial management, inventory, and supply chain. The Microsoft MB-240 exam, however, is specific to field service management, including scheduling, work order management, and the mobile field service experience, making it more niche in its focus.
The Microsoft MB-240 exam focuses on managing field service operations using Dynamics 365 Field Service, including handling work orders, managing resources and inventory, configuring service agreements, and using the mobile app for dispatching and managing field technicians.
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Microsoft Dynamics 365 for Field Service Questions and Answers
Litware, Inc. needs your company to suggest a best practice for implementing multi-resource work order scheduling for kitchen cabinet installation jobs, that includes a new, inexperienced technician.
In addition, they need a resource skilled in cabinet installation and cabinet resurfacing.
Using the requirements provided, which five actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
All delivery charges must be automatically added to any Delivery work order, and the price must be set and locked. The delivery charge must be set up in a way so that it is invoiced upon delivery completion.
Which three steps should you take to set up the invoice? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.
Litware, Inc. designers sometimes have to schedule an experienced technician and trainee to go out to a customer's home to take measurements.
One of their customers, wants a kitchen and bathroom remodel completed during the same timeframe. The customer has asked for Litware, Inc. to have both measurements completed at the same time.
Currently, Litware, Inc. does not any technicians with both kitchen remodeling and bath remodel skills. Litware, Inc. wants to use the new Quick Book functionality to schedule multiple resources to this work order.
Which five actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
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