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Genesys GCP-GCX Dumps

Exam Code:
GCP-GCX
Exam Name:
Genesys Cloud CX Certified Professional - Consolidated Exam
Last Update: Sep 23, 2023
110 Questions
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Genesys Cloud CX Certified Professional - Consolidated Exam Questions and Answers

Questions 1

Where are Genesys Cloud CX call recordings stored by default?

Options:

A.

Edges

B.

Cloud

C.

Web Service

D.

AWS Cloud

Questions 2

What additional functionality does Communicate bring to Genesys Cloud CX?

Options:

A.

Knowledge-based features, such as FAQs and communities.

B.

Unified communications features, such as telephony, unified messaging, voice conferencing, and auto-attendant.

C.

Call center features, such as ACD and scripting.

D.

Directory capabilities, such as advanced search, profiles, and keyword searching.

Questions 3

You cannot add variables to a script.

Options:

A.

True

B.

False