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Genesys GCX-ARC Dumps

Exam Code:
GCX-ARC
Exam Name:
Genesys Cloud CX: Architect Certification
Last Update: Feb 24, 2024
60 Questions
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Genesys Cloud CX: Architect Certification Questions and Answers

Questions 1

Which of the following are valid options under the Data category for Inbound call flows? (Choose four.)

Options:

A.

Call Data Action

B.

Call Back

C.

Set Flow Outcome

D.

Collect Input

E.

Data Table Lookup

F.

Get Participant Data

Questions 2

The interaction may not route properly if the default language skill is not selected.

Options:

A.

True

B.

False

Questions 3

What is the correct term for the setting that determines how long a caller can pause between entering digits in the IVR?

Options:

A.

Timeout

B.

Inter-Digit Timeout

C.

No Entry Timeout

D.

Menu Selection Timeout