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GCP-GC-IMP dumps questions answers

Genesys GCP-GC-IMP Dumps

Exam Code:
GCP-GC-IMP
Exam Name:
Genesys Cloud Certified Professional - Implementation
Last Update: Jun 19, 2024
50 Questions with Explanation
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Genesys Cloud Certified Professional - Implementation Questions and Answers

Questions 1

What should you do when a user leaves your organization to maintain high levels of security in the Genesys Cloud product suite?

Options:

A.

Reset the user’s password.

B.

Rename the user account.

C.

Set the user to Inactive for 30 days, then delete the user account.

D.

Create a role for former users and add the user to that role.

Questions 2

Which license offers features for organizations that require multi-channel based support, including social media along with Workforce Management in their contact center?

Options:

A.

Genesys Cloud 1

B.

Genesys Cloud 2

C.

Genesys Cloud 3

D.

Genesys Cloud 4

Questions 3

Where can you add the preconfigured settings of the phones?

Options:

A.

Admin > Telephony > Phone Management > Calls

B.

Admin > Telephony > Phone Management > Phones

C.

Admin > Telephony > Phone Management > Base Settings

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