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GCP-GC-IMP dumps questions answers

Genesys GCP-GC-IMP Dumps

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Genesys Cloud Certified Professional - Implementation
Last Update: Jun 19, 2024
50 Questions with Explanation
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Genesys Cloud Certified Professional - Implementation Questions and Answers

Questions 1

What should you do when a user leaves your organization to maintain high levels of security in the Genesys Cloud product suite?



Reset the user’s password.


Rename the user account.


Set the user to Inactive for 30 days, then delete the user account.


Create a role for former users and add the user to that role.

Questions 2

Which license offers features for organizations that require multi-channel based support, including social media along with Workforce Management in their contact center?



Genesys Cloud 1


Genesys Cloud 2


Genesys Cloud 3


Genesys Cloud 4

Questions 3

Where can you add the preconfigured settings of the phones?



Admin > Telephony > Phone Management > Calls


Admin > Telephony > Phone Management > Phones


Admin > Telephony > Phone Management > Base Settings

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Dec 13, 2022

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