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Salesforce Public-Sector-Solutions Dumps

Exam Code:
Public-Sector-Solutions
Exam Name:
Salesforce Public Sector Solutions Accredited Professional (SU24)
Last Update: Dec 4, 2024
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Public-Sector-Solutions FAQs

Approval processes in public sector solutions enhance transparency, ensure regulatory compliance, facilitate systematic decision-making, and streamline workflow management, leading to more efficient, accountable, and consistent operations within government and public service organizations.

A key challenge of public sector solutions is balancing stringent regulatory compliance and data security requirements with the need for efficient, user-friendly systems that can handle complex processes and diverse stakeholder needs within constrained budgets and resources.

The Public-Sector-Solutions Exam emphasizes scenario-based and situational questions, focusing on challenges unique to public sector environments, unlike other Salesforce exams that may have a broader focus on general CRM functions and business-specific solutions.

Yes, the Public-Sector-Solutions Exam emphasizes Salesforce technologies and tools tailored for government and public sector clients, such as Salesforce Government Cloud, community engagement platforms, and case management systems designed for public sector workflows and compliance requirements.

The Public-Sector-Solutions Exam typically spans 105 minutes, comprising around 60 multiple-choice questions. This format is designed to test a candidate’s expertise in Salesforce solutions specifically tailored for the public sector.

In case of failure, candidates can retake the Public-Sector-Solutions Exam with no mandatory waiting period, but each subsequent attempt requires paying the full exam fee. This offers multiple opportunities for success, aligning with Salesforce's standard retake policies.

Certification in Public-Sector-Solutions uniquely positions a Salesforce professional as an expert in deploying Salesforce solutions in government and public sectors, enhancing opportunities in these areas and demonstrating specialized skills in meeting unique regulatory, compliance, and operational needs of public organizations.

Salesforce Public-Sector-Solutions certification enhances career prospects by validating expertise in Salesforce solutions tailored for governmental organizations, opening doors to specialized roles and demonstrating proficiency in public sector CRM implementations.

After becoming Salesforce Public-Sector-Solutions certified, you can pursue roles such as Government Cloud Consultant, Public Sector Account Executive, Salesforce Administrator for Government, or Salesforce Solution Architect specializing in governmental organizations.

Yes, Salesforce Public-Sector-Solutions certification is globally recognized, validating proficiency in Salesforce solutions tailored specifically for public sector organizations worldwide, enhancing career opportunities internationally.

The Salesforce Public-Sector-Solutions exam is designed for professionals working in or with government agencies, focusing on implementing Salesforce solutions tailored to public sector needs.

Unlike general Salesforce exams, this certification focuses on public sector use cases, compliance requirements, and specific functionalities relevant to government operations.

This certification can qualify you for roles such as Public Sector Solutions Architect, Government Technology Consultant, Salesforce Administrator in the public sector, or Implementation Specialist.

Professionals holding this certification typically earn between $90,000 and $120,000 annually, depending on experience, location, and the specific role.

While the Salesforce Administrator certification covers general Salesforce administration, the Public-Sector-Solutions certification delves into specialized areas relevant to government clients, such as compliance, security, and citizen engagement.

Earning this certification can open up specialized roles within the public sector, increase your value as a Salesforce professional, and potentially lead to higher-paying positions.

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Salesforce Public Sector Solutions Accredited Professional (SU24) Questions and Answers

Questions 1

Bobahaven has previously implemented Salesforce Service Cloud to…

Constituent self-service digital experience. This was implemented previously ….. now ready to implement the public sector Solutions License, Permits…

What is the right solution for this requirement that minimizes customization and site….

Options:

A.

Create a new Applications digital experience using the licenses and permits Experince … components to the experience site.

B.

Create new pages and deploy components such as OmniScripts and FlexCard within the …

C.

Create a new Application digital experience using the Licenses and Permits Expression …as OmniScripts and FlexCards to the new experience site.

D.

Create OmniOut components and deploy them to the existing Help Center experience site.

Questions 2

A public sector agency recently implemented Public Sector Solutions for license and permit use cases. The agency is now planning to get certified for ISO 27001 compliance. One of the essential requirements for achieving this certification is demonstrating that enhanced security, data protection, and auditing capabilities are in place for their implementation.

What Salesforce add-on product should a technical consultant recommend for the agency's compliance use cases?

Options:

A.

Setup Audit Trail

B.

Field History Tracking

C.

Salesforce Shield

D.

Classic Encryption

Questions 3

Bobahaven has implemented the Licenses, Permits, and Inspections modules of Salesforce Public Sector

Solutions to enable their permit application and approval processes. Bobahaven's contact center

management team has noticed an increase in complaints to the contact center regarding lengthy application

response times.

Bobahaven has asked for guidance on identifying applications that are taking longer than the published

Service Level Agreement (SLA) for approval times and proactively resolving these to improve the constituent experience.

What should a technical consultant recommend to Bobahaven to solve this problem?

Options:

A.

Implement Entitlements and Milestones for Applications, including internal notifications and escalations after the application has breached the agreed SLA.

B.

Implement Entitlements and Milestones for Applications, including internal notifications and escalations when the application is about to breach the agreed SLA.

C.

Implement Cases with Entitlements and Milestones, including internal notifications and escalations when the application is about to breach the agreed SLA.

D.

Implement Cases with Entitlements and Milestones, including internal notifications and escalations after the “application has breached the agreed SLA.