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Avaya 72301X Dumps

Exam Code:
72301X
Exam Name:
Avaya Aura Communication Applications Support Certified
Last Update: Nov 29, 2025
95 Questions
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Avaya Aura Communication Applications Support Certified Questions and Answers

Questions 1

Considering the message flow to an Avaya Aura® Contract Centre (AACC) Agent Desktop, which protocol is used to communicate between AACC, CCT, and the Agent Desktop PC?

Options:

A.

CSTA

B.

TSAPI

C.

SIP

D.

WCF

Questions 2

In Avaya Aura® 7, how are calls typically routed from Avaya Aura® Communication Manager (CM) to Avaya Aura® Messaging (AAM)?

Options:

A.

Using an in-directly routed H.323 trunk group between CM and AAM via Session Manager

B.

Using a direct H323 trunk group between CM and AAM.

C.

Using SIP via Avaya Aura® Session Manager (SM), AAM is built as a user with a Communication Profile

and registry routing forwards the calls to AAM.

D.

Using SIP via Avaya Aura® Session Manager (SM), a dial pattern or regular expression forwards the call to AAM.

Questions 3

A customer reports that none of their users can IM or see each other’s presence. After troubleshooting you discover that default gateway of the Avaya Breeze ™ SM100 has the wrong IP Address in the configuration.

Where would you go to correct this problem?

Options:

A.

Use Avaya Aura® System Manager web GUI to access the Breeze < Server Administration, and edit the

Server Instance.

B.

Use Avaya Aura® System Manager web GUI to update the SIP Entity screen.

C.

Use SSH to Avaya Breeze ™, and use the route command to correct the routing table.

D.

Use SSH to Avaya Breeze ™, and run SMnetSetup.